Shipping policy
Last updated: April 9, 2026
This Shipping Policy applies to all purchases made on lucon.shop and outlines our fulfillment and delivery practices.
Order Processing Time All orders are processed within 1 to 3 business days (Monday through Saturday, excluding Sundays and public holidays). “Processing time” refers to the period from order confirmation to the moment the shipment is dispatched from our facility.
Shipping Time & Delivery Estimates We ship our products internationally to provide our customers in New Zealand with high-quality wall clocks.
- Shipping Origin: All orders are shipped from our warehouse located in the United States.
- Estimated Shipping Time: Once dispatched, the estimated shipping time to New Zealand is 7 to 13 business days.
- Total Delivery Time: Therefore, the total estimated time from order placement to delivery is approximately 8 to 16 business days.
Shipping Cost We offer Free Shipping on all orders. No handling or delivery fees apply.
Tax and Duties Information
- Import Duties & Taxes: For orders shipped to New Zealand, all applicable customs duties, GST (Goods and Services Tax), and import fees are included in the final price at checkout. Customers will not be required to pay additional fees upon delivery.
- Currency: Please note that all transactions are processed in US Dollars (USD).
Shipping Locations We currently ship exclusively to New Zealand. If your destination is not listed at checkout, please contact our support team for further assistance.
Tracking Your Order Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can track your shipment status through the link provided in the email or on our website.
Delays Delivery times are estimates and may vary due to external factors such as carrier delays, customs clearance, or extreme weather. We appreciate your patience and will keep you informed of any significant updates regarding your shipment.
Contact Information If you have any questions regarding our shipping policy, please contact us:
- Operator: 1530 MAGNOLIA BARN LLC
- Email: support@lucon.shop
- Address: 1530 HIGH ROAD, TALLAHASSEE, FL, 32304, United States
- Phone: +1 800-829-4933