Contact information
We value our customers and are here to assist you with any questions or concerns regarding our Non-Ticking Wall Clocks. Whether you need help with an order, shipping information, or product details, our dedicated support team is ready to help.
Get In Touch
- Operator: 1530 MAGNOLIA BARN LLC
- Email: support@lucon.shop (We typically respond within 24 hours on business days.)
- Phone: +1 800-829-4933
- Address: 1530 HIGH ROAD, TALLAHASSEE, FL, 32304, United States
Business Hours
To ensure we can provide the best service, please note our operating hours based on our location in Florida, USA:
- Monday - Friday: 9:00 AM – 5:00 PM (Eastern Time / ET)
- Saturday - Sunday: Closed
Customer Note: Since we serve the New Zealand market, please be mindful of the time difference. We will attend to all inquiries sent during our off-hours as soon as we return to the office.
Why Contact Us?
- Order Status: Tracking your "lucon.shop" package.
- Product Inquiry: Details about our silent, non-ticking movements.
- Returns: Guidance on our 30-day return policy.
- Billing: Clarification on USD transactions.